Frequently Asked Questions
Common questions about Axura, compliance automation, SOC 2 certification, and how the platform works.
Common Questions
How long does it take to get SOC 2 certified?
With Axura, most companies achieve SOC 2 Type I in 2-3 months and Type II in 6-12 months. The exact timeline depends on your starting point and complexity.
Do you store our cloud credentials?
For AWS, we use IAM role assumption - no credentials are stored. For other integrations, credentials are encrypted using AWS KMS with customer-managed keys.
Can I use Axura for multiple frameworks at once?
Yes! Axura supports 20+ frameworks and automatically maps evidence across frameworks. Preparing for SOC 2 advances your ISO 27001 readiness simultaneously.
What integrations do you support?
We support 50+ integrations including AWS, GCP, Azure, GitHub, Okta, Azure AD, Slack, Jira, Datadog, and more. See our full integrations list.
Is Axura itself SOC 2 compliant?
Yes, Axura is SOC 2 Type II certified. We undergo annual third-party security assessments and maintain enterprise-grade security practices.
Do you offer a free trial?
Yes! We offer a 14-day free trial with full access to all features. No credit card required.
Can auditors access my evidence?
Yes, we provide a secure Auditor Workspace where external auditors can review evidence and communicate with your team.
What happens if I find a bug or have a feature request?
Contact support@axura.io or use the in-app chat. We prioritize customer feedback and release updates weekly.
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